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A key module of GuardTek ActiveGuard, our notification system is extremely powerful.
Managing information in real-time is a first step. Distribution of critical information, however, is certainly the most important part of our solution.
Our notification system is the key decision-making functionality for 60% of our clients. We deliver daily an average of 5,000 emails and 600 text messages.
For this reason, the built-in notification system delivers the information, instantaneously, via 3 different possible channels:
- Email, received on your Outlook or Lotus Notes corporate mailbox, or directly on your Blackberry
- Text message, received on any cell phone
- Direct alert on the screen, useful for people in charge of monitoring the activity
The system is very flexible; you define by yourself who is going to receive what type of information.
Here are some examples of warnings sent by the GuardTek platform:
- Start of shift overdue
- Uncovered shift
- Incomplete tour report
- Tour incident report
- Tour exceeding max duration
- Panic message
- Tampering alert
- Phone call request
- ...
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Tour incident report notified by text message
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Start of shift overdue notified by email
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Think about how this information is helpful. A water leak reported by a Security Officer could be directly sent to your maintenance contractor for example.
Our goal is to ease communication between departments & contractors, as Security Officers are often the first ones to report discrepancies.
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