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The Inspector program requires very little technical support once deployed and is easy to operate, not requiring the user to have significant computer experience. A simple process of paging from screen to screen guides the Field Supervisor or Inspector through a process designed to capture observations or responses to questions. Personnel inspection criteria include appearance, behavior, skills, site knowledge, compliance issues, job performance or Human Resource concerns.
With two basic components - the PDA based inspection system and the web based support system - Inspector provides extraordinary flexibility to maintain and update the inspection process. A supervisor can create and modify inspection templates from anywhere on the Internet and, using a secure web interface, additions or changes to inspection routines are deployed to field users through wireless data synchronization. It is not a problem if a supervisor should ever not have the time to inform his field inspectors of changes he made - they will see them aotomatically on their handhelds.
Different and very specific inspection templates can be created depending on individual sites and circumstances. The user simply chooses from a list of sites and types of inspections which particular template to use. The system then guides him through the inspection process, presenting the corresponding questions one by one, and requiring responses to be provided in predetermined formats. Some of the valid response formats are:
- Yes / No
- Yes / No / Not Applicable
- List box (with your own values in list format)
- Text (with a MS WordTM-like text editor)
- Date (date selectable from a pop-up calendar)
- A scale from 1 to 5
- Etc....
The system is interactive and you can configure it so that certain responses to questions automatically trigger a 2nd screen with follow-up action items, of which the user selects those that apply. Example:
Question:
Q: Does the officer know his/her post orders? Yes/No
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A: Yes [no further action]
No > [new screen pop up, asking to select from
the following choices]
- Recommend individual for further training
- Re-inspect next time
- Refer to supervisor
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Question sample - You build your questions by yourself
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This reporting list is under your control - Self-customizable reports
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Inspections can be completed with photos taken with the PDA, and pictures are automatically integrated into the inspection report at the right places so that they appear next to the relevant question. Also, individuals' signatures can be captured on the devices, providing irrefutable proof of the inspection report's authenticity.
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